Construction Interface Management
Master the essential skill of managing communications, relationships, and deliverables among stakeholders in large, complex projects.
Interface Management (IM) is integral to project success, and has emerged as an independent discipline in the delivery of Built Environment projects and mega projects. In this course, you will learn the fundamentals of Interface Management and how to use it to address challenges and minimize risks in Built Environment projects, as well as how to manage it effectively throughout the project lifecycle. The course also discusses the tools and processes that are available to enhance IM, and the skills and core competencies required to embed Interface Management into your Built Environment project.

Construction Interface Management Certification Training
| Course type | Construction Interface Management | |
|---|---|---|
| Virtual live-online (2 Days) | Included | |
| Self-Paced Digital Learning | Included |
Learning Objectives of Construction Interface Management:
The skills or knowledge that will be acquired by a participant in the course.
Leverage effective IM practices
Apply Interface Management in Built Environment projects.
Apply common industry language for IM
Employ Interface Management effectively throughout the project
Leverage the key benefits that the implementation of effective IM brings to Built Environment projects
Apply key project interfaces and aspects of IM that lead to project success
Employ the IM maturity model
Leverage the project interface risk impact (PIRI) matrix
Apply the interface complexity assessment tool (ICAT)
Classify different interfaces by type and categorization
Leverage interface-specific attributes
Apply mechanisms that enable interface configuration management
The skills or knowledge that will be acquired by a participant in the course.
- Recognize the importance of effective communication.
- Recognize the damaging effects of poor communication.
- Describe techniques for effective communication.
- Describe how to develop an effective communication strategy and plan.
- Describe how feedback loops can be used to highlight gaps and resolve communication issues.
- Describe how to identify and assess stakeholders and establish an effective communication strategy.
- Describe how to apply approaches to overcome resistance and secure support through improved stakeholder management.
- Recognize the value of nuanced communication between multiple parties and be able to engage at a deeper level.
- Recognize the role culture plays in how we think and behave.
- Recognize the implications of poor listening on build environment projects.
- Learn how to build self-awareness to improve active listening.
- Describe the concept of project governance.
- Articulate the benefits and principles of effective project governance.
- Recognize and describe project governance best practices.
- Describe how to establish an effective project governance structure.
- Describe the importance of lean philosophy and how it impacts Obeya implementation.
- Describe how to apply the continuous improvement mindset.
- Describe the principal mechanics of the big room.
- Describe how to use Obeya to enhance program activities.
- Use CbM⢠to improve communication and improve performance.
- Use key concepts and frameworks of CbM⢠to enable you to structure conversations that drive more effective outcomes.
- Use CbM⢠to improve coordination and achieve better outcomes within your team, project, and in other partner organizations.
- Describe how PMIS can bring improved project insights and better decision-making to your project.
- Describe how PMIS supports effective communication, along with its key benefits and principles.
- Leverage the Compass tool to highlight communication deficiencies.
- Assess data to infer meaningful insights.
- Develop an action plan to resolve communication gaps.
- Employ the IM maturity model
- Leverage the project interface risk impact (PIRI) matrix
- Apply the interface complexity assessment tool (ICAT)
- Classify different interfaces by type and categorization
- Leverage interface-specific attributes
- Apply mechanisms that enable interface configuration management
- Leverage effective IM practices
- Apply industry-leading frameworks and tools for implementing IM
- Improve efficiencies and eliminate waste through IM
- Apply IM processes and workflows
- Implement IM into a project effectively
- Leverage a master interface plan (MIP)
- Recognize implementation correlation to project performance
- Organize interface hierarchy and levels of project interfaces
- Identify structure, roles, and responsibilities of IM
- Apply competencies, skills, and capabilities required for IM
- Leverage appropriate capabilities and behaviors
- Organize interface hierarchy and levels of project interfaces
- Identify structure, roles, and responsibilities of IM
- Apply competencies, skills, and capabilities required for IM
- Leverage appropriate capabilities and behaviors




