ITIL 4 Foundation Certification Training in French

Module 1E-learning videos in French
Unit 1Part1: INTRODUCTION AU COURS (25 min) 
Unit 2Part2: CONCEPTS CLÉS DE LA GESTION DES SERVICES (33 min) 
Unit 3Part3: LES 4 DIMENSIONS DE LA GESTION DES SERVICES (30 min) 
Unit 4Part4: LES 7 PRINCIPES DIRECTEURS ITIL (38 min) 
Unit 5Part5: LE SYSTÈME DE VALEUR DES SERVICES SVS (36 min) 
Unit 6Part6: AMÉLIORATION CONTINUE DU SVS (20 min) 
Unit 7Part7: VUE D'ENSEMBLE DES PRATIQUES et PRATIQUES DE GESTION GÉNÉRALES (33 min) 
Unit 8Part8: PRATIQUES DE GESTION DES SERVICES - Partie 1 (39 min) 
Unit 9Part9: PRATIQUES DE GESTION DES SERVICES - Partie 2 (28 min) 
Unit 10Part 10: PRATIQUES DE GESTION TECHNIQUE (9 min) 
Unit 11Part11: RÉVISION GÉNÉRALE DU COURS ET PRÉPARATION A L'EXAMEN (13 min) 
Module 2Study Material, Sample papers and Sample exams
Unit 1ITIL 4 Foundation sample papers in French 
Unit 2ITIL 4 Foundation Sample paper 1 and Sample Exam 
Unit 3ITIL 4 Foundation Sample paper 2 and Sample Exam 
Unit 4ITIL4 Foundation Sample Paper 1 French 
Unit 5ITIL4 Foundation Sample Paper 2 French 
Module 3Miscellaneous
Unit 1Useful Links 
Unit 2Letter of Course Attendance is Mandatory 
Unit 3PeopleCert Exam Voucher and eBook 
Unit 4E-Learning Course access and PeopleCert Exam Voucher extension 
Unit 5Study Material 
Unit 6References 
Unit 7Special Offer 
Unit 8Directory of all courses offered by 1 World Training 
Unit 9Contact your Trainer 
Unit 10Course Evaluation Form 
Unit 11Survey Feedback Form: 
Unit 12Customer Complaint Form 
Module 4Free E-learning Introduction Videos for on ITIL Specialist and Strategist in English
Unit 1Introduction to ITIL 4 CDS Concepts and challenges 
Unit 2Introduction to ITIL 4 DSV 
Unit 3Introduction to ITIL 4 HVIT 
Unit 4Introduction to ITIL 4 DPI 
Unit 5Introduction to ITIL 4 DITS 
Unit 6Introduction to ITIL 4 MPT