The MoV Foundation Certification is suitable for individuals who want to demonstrate that they have sufficient knowledge and understanding of the MoV guidance to contribute effectively to MoV activities led by others and be able to explain MoV to others. The MoV Foundation Certificate is also a pre-requisite for individuals wishing to achieve the MoV …
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The P3O Practitioner Certification is suitable for individuals who want to demonstrate they have achieved sufficient knowledge and understanding of the P3O guidance and are able to design implement, manage or work in any component office within a P3O model. The P3O Practitioner Certification is suitable for individuals who want to demonstrate they have achieved …
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The P3O Foundation Certification is suitable for individuals who want to demonstrate that they have sufficient knowledge and understanding of the P3O guidance and can work effectively in an environment within a P3O model. The P3O Foundation Certificate is also a pre-requisite for individuals wishing to achieve the P3O Practitioner Qualification. Who is P3O Foundation for: …
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M_o_R® 4 is the definitive guide to managing risk effectively, providing practitioners with the ability to practically apply the framework in the workplace. It places value creation at the core of risk management and offers a practical understanding of how risk links to value creation and protection M_o_R® 4 is the definitive guide to managing …
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The M_o_R Foundation Certification is suitable for individuals who want to demonstrate they have sufficient knowledge and understanding of issues concerning the identification, assessment and control of risks across all organisational perspectives and comprehend the main elements of the M_o_R framework (Principles, Approach, Processes, Embedding and reviewing) and how they support corporate governance. The M_o_R …
The ITIL 4 Specialist: Monitor, Support and Fulfil combined practice module is for IT professionals aiming to establish good cross-practice collaboration and effective service value streams. The individuals can demonstrate their understanding and application of the concepts covered in the five ITIL Management Practices at both strategic and operational levels maximizing value from these practices. …
The ITIL 4 Practitioner: Monitoring and Event Management practice module is for IT professionals who want to systematically observe services and service components, and record, report, and respond to selected changes of state identified as events. The individuals can demonstrate their understanding and application of the concepts covered in the ITIL 4 Monitoring and Event …
The ITIL 4 Practitioner: Problem Management Practice module is for IT professionals who want to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and managing workarounds and known errors. The individuals can demonstrate their understanding and application of the concepts covered in the ITIL 4 Problem Management practice …
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The ITIL 4 Practitioner: Service Request Management practice module is for IT professionals who want to support the agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. This module provides an understanding and application of the key concepts, principles, values and challenges of the Service Request Management …
The ITIL 4 Practitioner: Service Desk practice module is for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the concepts covered in the ITIL 4 Service Desk The individuals can demonstrate their understanding and application of the concepts covered …
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